Contact

Timothy Place

<h2>Support</h2> We have a <a href="http://community.electrotap.com/faqs">Frequently Answered Questions</a> and also an <a href="http://groups.google.com/group/electrotap">Electrotap Discussion Forum</a>. If you have a question about some aspect of our products please look for information or help in these resources before contacting us directly. When contacting us about a problem it is important to provide as many details as possible. Without this information we will not be able to provide a meaningful answer. For example, the following details should always be provided for problems with software: <ul> <li>What Operating System and version (e.g. Windows XP SP2, or MacOS 10.5.4)</li> <li>What version of the software (e.g. Tap.Tools 2.3.1 or 3.0 beta 8)</li> <li>What version of other software you are using (e.g. Max 5.0.5, Pro-Tools 7.0, etc.)</li> <li>What hardware you are using (e.g. A MacBook Pro with 2GB of RAM or a G4 PPC mini with 512MB of RAM)</li> <li>Most important: a clear set of instructions or steps for reliably reproducing the issue.</li> </ul> If you have all of this information, then please send it in an email to <a href="mailto:support@electrotap.com">support@electrotap.com</a>. <hr /> <h2>Contact</h2> Reach us via snail-mail at our main office: <blockquote> Electrotap, LLC. 4604 North Hereford Drive Muncie, IN 47304 </blockquote> Or via email: <blockquote> <a href="mailto:info@electrotap.com">info@electrotap.com</a> </blockquote> <hr /> <h2>About Us</h2> Electrotap was created in 2004 with a mission to design, develop, and distribute new tools for the performance and composition of innovative music and art. We have produced time-tested and road-tested solutions for building interactive solutions using sensor technologies, and one of the most popular sets of extensions for Cycling ‘74’s Max/MSP environment. Recording Magazine has referred to us as “Scary Geniuses” for our design of the wild Hipno audio plug-ins. We continue to innovate in the spirit of collaboration and academic research, and to provide a potential outlet for creative work that is not available elsewhere. Electrotap is based in Muncie, Indiana.

2008-11-28T22:19:40-06:00

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2008-11-28T22:19:40-06:00

104352

Contact 2008-11-28T22:29:42-06:00 h2. Support We have a "Frequently Answered Questions":http://community.electrotap.com/faqs and also an "Electrotap Discussion Forum":http://groups.google.com/group/electrotap. If you have a question about some aspect of our products please look for information or help in these resources before contacting us directly. When contacting us about a problem it is important to provide as many details as possible. Without this information we will not be able to provide a meaningful answer. For example, the following details should always be provided for problems with software: * What Operating System and version (e.g. Windows XP SP2, or MacOS 10.5.4) * What version of the software (e.g. Tap.Tools 2.3.1 or 3.0 beta 8) * What version of other software you are using (e.g. Max 5.0.5, Pro-Tools 7.0, etc.) * What hardware you are using (e.g. A MacBook Pro with 2GB of RAM or a G4 PPC mini with 512MB of RAM) * Most important: a clear set of instructions or steps for reliably reproducing the issue. If you have all of this information, then please send it in an email to "support@electrotap.com":mailto:support@electrotap.com. ____ h2. Contact Reach us via snail-mail at our main office: bq. Electrotap, LLC. 4604 North Hereford Drive Muncie, IN 47304 Or via email: bq. "info@electrotap.com":mailto:info@electrotap.com ____ h2. About Us Electrotap was created in 2004 with a mission to design, develop, and distribute new tools for the performance and composition of innovative music and art. We have produced time-tested and road-tested solutions for building interactive solutions using sensor technologies, and one of the most popular sets of extensions for Cycling '74's Max/MSP environment. _Recording_ Magazine has referred to us as "Scary Geniuses" for our design of the wild Hipno audio plug-ins. We continue to innovate in the spirit of collaboration and academic research, and to provide a potential outlet for creative work that is not available elsewhere. Electrotap is based in Muncie, Indiana.